Unable to run TigerGraph in Podman on M1 mac

TigerGraph DB Gadmin
1

Hey,
I’m currently using an M1 Mac.
I’ve installed TigerGraph on a Podman machine.
While the installation is successful, the first activation of TigerGraph doesn’t work:
install.sh calls the cluster_node_flow file.
In it, “Congratulations! Installation Finished!” appears.
However, “TigerGraph is successfully started!” does not appear, as I gain a TimeOut error when trying to initialize Kafka and ZK.

I’d be glad if anyone who encountered the same problem would provide some assistance.

2

can you share your manifest file?

3

Where can I find it?

4

Does this help @alonharell docker manifest | Docker Documentation ?

5

We’re working with Docker Compose, so I have a Dockerfile.
May I send it to you?

6

A possible root cause is this error message:

#11 339.2 ===============================================================
#11 339.2 Congratulations! Installation Finished! 
#11 339.2 ===============================================================
#11 339.3 
#11 339.5 [PROGRESS]: 06:25:33 Start tigergraph service, this may take a while ... 
#11 340.0 [   Info] Starting EXE
#11 341.5 [   Info] Starting CTRL
#11 342.6 [   Info] Generating config files to all machines
#11 343.0 [   Info] Successfully applied configuration change. Please restart services to make it effective immediately.
#11 343.0 [   Info] Initializing KAFKA
#11 403.2 [  Error] Timeout (The StartExecutable cmd execution gets error in instance EXE_1; Timeout(1m0s) when Waiting executable ZK#1:check_ready to finish)
#11 403.2 [WARNING ]: Failed to initialize the cluster, retrying

if I do gadmin start all manually, then it works (though takes time, longer than a minute). Is there a way to configure the timeout?

7

@alonharell It could also be that TigerGraph doesn’t have support in ARM which M1 Macs use. ARM support is scheduled to come out next release (3.8 ~October 2022).

@Bruno Do you think that could be the primary issue that the installation isn’t executing as expected?

8

Would it be possible to receive a patch for the ARM support?

1 Like
9

@alonharell It is in development/testing and on the immediate roadmap for upcoming releases.