Hi. I am running TigerGraph 3.1.4 Enterprise on an Azure using the TigerGraph image offered on the marketplace. Recently I’ve run into a strange bug where I am unable to log into graph studio. Every time I try the screen simply says “User authentication failed”. Checking the console shows that all GET requests to the address are simply returning: “You are not authorized to use this API”. I have tried restarting the services and I have tried clearing my cache to no avail. Anyone have any ideas on what I could try next?
@max I’m assuming you didn’t make any changes to the GSQL user account and password is that a correct assumption?
Yes. I have also confirmed that the default values are still used via (they work correctly for command lie GSQL).
Did you enable cookie in your browser?
Yes. Hadn’t messed with cookie settings before the problem but checked to be on the safe side and they are enabled.