Feedback on TigerGraph's Brand Promotion and Community Engagement

TigerGraph Community
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Dear TigerGraph Team(@Victor_Lee , @Jon_Herke )

I hope this message finds you well. I wanted to take a moment to express my appreciation for TigerGraph as one of the best graph databases available in the market. Compared to other databases, TigerGraph stands out as the best solution when it comes to solving complex graph problems. Its speed, scalability, and powerful analytics capabilities are unmatched, and it has been a game-changer for many challenging projects.

However, I’ve noticed that in recent times, TigerGraph doesn’t seem to be promoting its brand and engaging with the developer community as actively as some other graph databases, such as Neo4j. Neo4j, for instance, conducts numerous webinars, stays constantly active on public platforms, and engages directly with interested users and developers. This not only helps them build a strong community but also ensures a steady growth in popularity.

TigerGraph is an excellent product, but I feel that it could benefit from more strategic outreach efforts. Increasing community engagement through regular webinars, tutorials, developer-focused events, and maintaining an active presence on public platforms could go a long way in boosting its visibility. TigerGraph has the potential to lead the graph database space, but it needs to amplify its voice to make a bigger impact.

Thank you for considering this feedback. I look forward to seeing TigerGraph grow even stronger!

Best regards
Swasthik Anchan

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Hi @swasthik ,

Thank you so much for your kind words and thoughtful feedback! We’re thrilled to hear that TigerGraph has been a game-changer for your projects and appreciate your recognition of its speed, scalability, and powerful analytics capabilities. We also value your insights on community engagement—it’s an area we’re actively working to enhance. While we’ve been focused on advancing our product and supporting customers like you, we recognize the importance of amplifying our outreach through webinars, tutorials, developer-focused events, and a stronger presence on public platforms. Your feedback reinforces the need for these efforts, and we’re committed to aligning our engagement with the strength of our product. If you have specific ideas or topics you’d like us to explore, we’d love to hear them. Thank you again for your support and for helping us grow even stronger!

Regards,
Jon Herke
Sr. Dir. Customer Success

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