ENTERPRISE EDITION FREE :License is invalid

dmngaya · October 22, 2020, 8:18pm

Dear,
I downloaded and installed ENTERPRISE EDITION FREE with 2 nodes but i am getting this error:
tigergraph@tigergraph-01:~/tigergraph-3.0.5-offline$ gsql
License is invalid.
Please contact support@tigergraph.com

tigergraph@tigergraph-01:~/tigergraph-3.0.5-offline$ [Warning] ParameterErr (License TigerGraph version: 3.0.5
product release_3.0.5_10-01-2020 olgp release_3.0.5_10-01-2020 cqrs release_3.0.5_10-01-2020 topology release_3.0.5_10-01-2020 gpe release_3.0.5_10-01-2020 gse release_3.0.5_10-01-2020 third_party release_3.0.5_10-01-2020 utility release_3.0.5_10-01-2020 realtime release_3.0.5_10-01-2020 er release_3.0.5_10-01-2020 gle release_3.0.5_10-01-2020 document release_3.0.5_10-01-2020 glive release_3.0.5_10-01-2020 gap release_3.0.5_10-01-2020 gst release_3.0.5_10-01-2020 gus release_3.0.5_10-01-2020 blue_features release_3.0.5_10-01-2020 blue_commons release_3.0.5_10-01-2020 gadmin version
has not been set, or not applied yet)
afafe5e703beee639d6effe49f58446e91ba33cb 2020-07-27 11:57:50 -0700
e2a3a68fbeb9dc030cdd6e64a4a2cfbbf4e3c247 2020-08-05 01:43:51 -0700
750ab380bf1f631bb6af06bb043a1636cb28b795 2020-09-04 19:46:19 -0700
a4170be7349f78a8ce1fdcbfa02d3a86e84547a6 2020-09-02 01:10:11 -0700
dd1ff5df905feeba7800c1894ace8f50c22e4ad1 2020-08-19 23:04:08 -0700
fd25d45921bf13659361d77104d7c8f863fe7b23 2020-09-04 15:59:34 -0700
5aa92a49577e82cb84e5a761817fd9f14c86aa13 2020-08-05 01:43:38 -0700
a6dadb7b9c5327c283d11750061d810a99468222 2020-08-05 01:43:34 -0700
d91064ff11df672af48d5eee8d7d02911c4c1332 2020-08-05 01:43:41 -0700
d465237a702dda9cdb77a6ebfdd29a71245c1064 2020-08-27 03:03:47 -0700
36924115d10c711b616be8d3b91b512787163ba1 2020-08-27 04:17:07 -0700
16710fc5ffe9059ead59081fa69c882cd224b8e0 2020-06-29 22:32:09 -0700
a5a2cca57af909c6e2dc1ada248d8a1af7b89368 2020-09-05 17:06:48 -0700
82ed41d0279da3435c2ee294761d2d6e4eca332a 2020-08-06 19:29:44 -0700
d4d8e8019e8addf04d033a5d409b0b713e9c0f72 2020-07-27 18:28:13 -0700
4b1daf1ac17d1218cf573d7cca42b1943247ef97 2020-07-31 17:53:22 -0700
ae9047d0bc6e95ebed8f17f11ca477a0db966992 2020-07-29 23:59:05 -0700
da1885501eb22e3ecaed60630574752e60d30f86 2020-06-04 00:59:54 -0700

Please i can i do to enable ENTERPRISE EDITION FREE ? or can you send me ENTERPRISE EDITION FREE license ?

Rayees_Pasha · October 22, 2020, 9:14pm

Enterprise Edition Free License comes pre-installed. There is no separate license needed. Let me reach out to directly to make sure you have the right binaries package.

Chengbiao_Jin · October 22, 2020, 9:27pm

Can you please share the sha256sum of the package downloaded?

Was the instance installed interactively or non-interactively? If it’s done interactively, you may find the free license in “install_conf.json” and use “gadmin license set <license>; gadmin config apply -y” to apply it.