Applying a license error - Tiger Graph Enterprise edition 3.5

TigerGraph DB
,
1

Hi all,

Just downloaded and successfully installed TigerGraph 3.5 on rockyLinux.

Quick question:

I copied the exact same text in the license.txt file and was unable to apply it.

[Warning] ExternalError (The currently effective license key is invalid; token contains an invalid number of segments)

I even issued the command : gadmin license set licensekey

And still got the same error.

Any solution?

Thanks
Anil

2

Never mind, I figured it out. I had to apply the - gadmin config apply , then restart the services :slight_smile:

Cheers!

2 Likes
3

Awesome, @anilm! Glad you got it figured out. Thank you for sharing the approach you took to get this resolved! :blush:

2 Likes
4

My pleasure! Sharing is caring! I love @TigerGraph !!

2 Likes
5

Hi @anilm ,

I am having the same problem as you but didn’t understand what you did to fix it? Could you please break it down for me in steps?

Really appreciate it!
Thanks

6

@renatagot The steps are as follows:

$ gadmin license set <new_license_key>
[   Info] Configuration has been changed.
Please use 'gadmin config apply' to persist the changes.

$ gadmin config apply
[Warning] No difference from staging config, config apply is skipped.
[   Info] Successfully applied configuration change. Please restart services to make it effective immediately.

$ gadmin restart
[   Note] Restart the service(s)? (y/N)y
[   Info] Stopping DICT ADMIN GSE NGINX GPE RESTPP KAFKASTRM-LL KAFKACONN TS3SERV GSQL TS3 GUI
[   Info] Starting ZK ETCD DICT KAFKA ADMIN GSE NGINX GPE RESTPP KAFKASTRM-LL KAFKACONN TS3SERV GSQL TS3 GUI

For more information: Advanced License Issues :: TigerGraph Server