Signal 34 already in use

GraphStudio Admin Portal
#1

Detailed log

cat  /home/tigergraph/tigergraph/log/gpe/GPE_1#1.out
Signal 34 already in use

cat /home/tigergraph/tigergraph/log/gse/GSE_1#1.out
Signal 34 already in use

gadmin status  GSE GPE
+--------------------+-------------------------+-------------------------+
|    Service Name    |     Service Status      |      Process State      |
+--------------------+-------------------------+-------------------------+
|        GPE         |          Down           |         Stopped         |
|        GSE         |          Down           |         Stopped         |
+--------------------+-------------------------+-------------------------+

The services are not starting coz of this above error.
Any help appreciated.

Using the latest docker image

#2

Hey @Arjun_Shetty,

I would recommend submitting a support ticket
New Request

Have you tried restarting the dockers image also? How did you end up in this state?

Best regards,

Samuel

#3

Yes tried restarting docker, host machine and also trying a older version of docker image of 3.8 as well.

#4

Sure, you can try, gadmin stop all, then gadmin start infra, gadmin start all. It seems like a bigger problem so please do raise a support ticket.

Best regards,

Samuel

1 Like
#5

Raised a ticket. Yes had tried that as well.

2 Likes
#6

This issue has been resolved with support teams help,

here is the command list that helped

gadmin config set GPE.BasicConfig.Env "$(gadmin config get GPE.BasicConfig.Env); CPUPROFILESIGNAL=35"

gadmin config set GSE.BasicConfig.Env "$(gadmin config get GSE.BasicConfig.Env); CPUPROFILESIGNAL=35"

gadmin config apply -y

gadmin restart gpe gse

gadmin status GPE GSE
2 Likes
#7

@Arjun_Shetty We appreciate you returning to the community to share the steps towards a resolution!

1 Like