GSQL server endpoint not working

#1

http://xxxxxxxxxxxxxxxxxxxxxxx:14240/api/ping

gadmin status looks good.

But the gsql api endpoint seems to be not working. How do we debug this?

RESTPP works fine
Built-in Endpoints :: TigerGraph Server

#2

Hi @Arjun_Shetty If you’re using TigerGraph Cloud can try using port 443 instead of 14240.

Note for users of TigerGraph Cloud

For all TigerGraph Cloud solutions created on or after June 20, 2022, ports 14240 and 9000 are no longer exposed. This also applies to previously created cloud solutions that are resized on or after June 20, 2022. Use port 443 instead for API endpoint connectivity on cloud solutions:

  • Use API endpoint 443/restpp/<endpoint> for RESTPP endpoints that were on port 9000
  • Use API endpoint 443/<endpoint> for endpoints that were on port 14240

For all TigerGraph Server solutions not on TigerGraph Cloud, or for TigerGraph Cloud solutions created before June 20, 2022, ports 9000 and 14240 remain correct.