Curl to API - SSL certificate problem: self signed certificate in certificate chain

On a MAC - curl --insecure works to TigerGraph API endpoint, curl secure does not.

pyTigergraph connection and call to same API just times out. Is this is certificate problem ??

@jeremycollings Can you provide any details on your Database Version? I’m guessing it’s on-prem because TigerGraph Cloud always uses SSL. Is the DB configurations setup to support the secure connection? Any screenshots or code you could also provide would help!

Yes, on premises. DB is set up with AuthToken and certificate was created to allow access through firewall. on Windows curl insecure, curl and python HTTPS Client connections all work, pyTigerGraph times out. On Mac only curl insecure works, others give SSL self-sign error, pyTigerGraph times out.

curl -X GET -H “Authorization: Bearer g17egdogilhhvhevtckf9ahhlsg2r6p4” https://xxxxxxx.xxxxx.com/restpp/query/DsiDswCosting2/count_Metrics_Data