@ray Without seeing the code I’m not sure if I could pinpoint the issue… but I went ahead and created a notebook using that function. It’s using the latest version of pyTigerGraph. Can you run through the notebook to test it?
Feel free to make a copy of the notebook: Google Colab
Note: Some pyTigerGraph functions use the username & password. Other functions use tokens. The notebook below takes the UserID and Password and generates secrets and tokens.
Additional Information:
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This previous thread walks a user through setting up a system user ID and password for the cloud. https://dev.tigergraph.com/forum/t/i-trying-to-create-connection-but-having-an-issue/3442/7
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If you’re running on-prem you can use Admin Portal to review your credentials or setup a system ID and password with the right privileges. User Management :: GraphStudio and Admin Portal